Our Pirvacy Policy

1. Introduction

Felixstowe Ferry Golf Club (“we”, “us”, “our”) is committed to protecting your personal information and respecting your privacy. This notice explains how we collect, use, and protect your personal data in line with UK GDPR and the Data Protection Act 2018.

2. Who we are

We are the Data Controller responsible for the processing of your personal data.

  • Address: Felixstowe Ferry Golf Club, Ferry Road, Felixstowe, Suffolk, IP11 9RZ
  • Email: generalmanager@felixstowegolf.co.uk
  • Telephone: 01394 286834

3. Information we collect

We may collect the following types of information:

  • Contact details (name, address, email, phone number)
  • Membership and booking details
  • Payment and invoice records
  • Website usage data (IP address, browser type, pages visited)
  • Marketing preferences

4. Lawful basis for processing

We process your personal data under one or more of the following lawful bases:

  • Contractual necessity (to provide membership and booking services)
  • Legitimate interest (to improve our services and maintain communications)
  • Consent (for marketing communications)
  • Legal obligation (to comply with legal requirements)

5. How we use your information

We use your personal data to:

  • Manage memberships, bookings, and payments
  • Provide updates on club events, services, and promotions
  • Improve our website and services
  • Comply with legal and regulatory obligations

6. Marketing communications

We will only send you marketing communications where you have opted in. You can withdraw your consent or update your preferences at any time.

7. Cookies and tracking

Our website uses cookies to enhance your browsing experience and collect anonymous analytics data. You can manage or disable cookies through your browser settings.

8. Sharing your information

We only share your personal data with trusted third parties where necessary for the purposes outlined in this policy, such as payment processors, IT service providers, and marketing platforms. All third parties are required to keep your data secure and use it only for the agreed purposes.

9. International transfers

If we transfer your data outside the UK or EEA, we will ensure appropriate safeguards are in place.

10. Data retention

We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

11. Your rights

You have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (in certain circumstances)
  • Restrict or object to our processing of your data
  • Request a copy of your data in a portable format
  • Withdraw consent at any time
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

12. Data breaches

We have procedures in place to identify, investigate, and report any data breaches. Where legally required, we will notify the ICO and any affected individuals.

13. Contact details

If you have any questions about this privacy policy or the way we handle your data, please contact:

Data Protection Officer

Felixstowe Ferry Golf Club

Ferry Road, Felixstowe, Suffolk, IP11 9RZ

  • Email: generalmanager@felixstowegolf.co.uk
  • Telephone: 01394 286834

14. Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on our website with the updated revision date.

Last updated: 6th August 2025